Please review our
Getting Started Manual.
1. What is WebCT?
WebCT is a tool that facilitates
the creation of sophisticated World Wide Web-based educational environments.
It can be used to create entire online courses, or to simply publish
materials that supplement existing courses. WebCT offers a password-protected
environment for all online courses, which is only accessible to
registered students, the instructor, and the administrators. WebCT
uses the same name and password as your UMS account (also known
as UNET account, peoplesoft, maine.edu email account, or Blackboard
account). The log in ID for this account is usually your first and
last name separated by a period. For example John Doe's login ID
would be, "john.doe". If you do
not have an UMS account or cannot recall your ID or password. Please
call 1-207-561-3587, or 1-877-947-HELP(4357).
Visit UMaine's WebCT Home Page
2. What browsers are
recommended for using WebCT?
WebCT does not support America Online's (AOL)
web browser. If you
are using AOL as your internet service provider, you will need
to download and install Internet Explorer 6, Netscape 8 or earlier
versions.
3. How do I get a WebCT account and login?
A UMaine WebCT account is automatically created for you after
registering for a course that requires the use of WebCT.
WebCT uses the same name and password as your UMS account (also
known as UNET account, peoplesoft, maine.edu email account, or
Blackboard account). The log in ID for this account is usually
your first and last name seperated by a period. For example John
Doe's login ID would be, "john.doe".If you do not have
an UMS account or cannot recall your ID or password. Please call
1-207-561-3587, or 1-877-947-HELP(4357).
Log
in to WebCT
1.
Type in http://webct.umaine.edu/ to
access the first login page, and click
on "University of Maine - Orono."
2. Now
Click 'log in'
3 .You
will then be prompted for your UMS account information.WebCT
uses the same name and password as your UMS account (also known
as UNET account, peoplesoft, maine.edu email account, or Blackboard
account). The log in ID for this account is usually your first
and last name separated by a period. For example John Doe's
login ID would be, "john.doe".
4. After
filling all the fields click continue, you will be logged in
to your account.
(Sample
Account - Please note that student account may not feature all of the options
depicted above)
5. Remember your WebCTaccount
uses the same name and password as your UMS account (also known
as UNET account, peoplesoft, maine.edu email account, or Blackboard
account). The log in ID for this account is usually your first
and last name separated by a period. For example John Doe's
login ID would be, "john.doe".If you do not have
an UMS account or cannot recall your ID or password. Please
call 1-207-561-3587,
or 1-877-947-HELP(4357).When you wish to log back in to your
account, go back to https://webct.umaine.edu/.
4. Where do I go to access the course
website?
The listing
of web-based courses is located at hhttp://studentrecords.umaine.edu/soc.htm.
Select "web based courses" from the custom search area
of the page to return a list of UMaine online courses. Each course
will have a web page address associated with it. These pages can
be used to locate more info about the requirements for each course.
5.
I don't have a User ID or Password to add a class to your account?
WebCT uses the same name and password as your UMS account
(also known as UNET account, peoplesoft, maine.edu email account,
or Blackboard account). If you do not have an UMS account
or cannot recall your ID or password. Please call 1-207-561-3587,
or 1-877-947-HELP(4357).
6. I was sent or created a WebCT user name and password, but they
don't work. Why is that?
User
names and passwords in WebCT are case sensitive - meaning that
upper and lowercase letters must be typed EXACTLY as the username
and password were originally created and sent to you. If you are
typing the user name and password exactly as it was sent to you
and you are still having problems logging in, please email our
help line at help@umit.maine.edu
or call toll free at 1-877-947-HELP (4357) for assistance. Remember.
WebCT uses the same name and password as your UMS account
(also known as UNET account, peoplesoft, maine.edu email account,
or Blackboard account). If you do not have an UMS account or cannot
recall your ID or password. Please call 1-207-561-3587,
or 1-877-947-HELP(4357).
7. Where do I find assignments on the
course website?
The
location of assignments on the course website varies depending on how the
professor has set up the course, but for the most part, assignments can be
found either on the syllabus webpage or in the WebCT calendar tool. Due dates
and explanations of assignments will usually be clearly marked here as well.
8. Help, I
am unable to take my test on WebCT!
First, make sure that
you are attempting to access your test within the time the exam
is open. Your professor should have informed you of the dates
and times the exam is opened. If you are accessing the exam at
the correct time, and your user ID or Password is not correct,
contact your professor and inform them of the situation, and also
contact the Help Center at help@umit.maine.edu or call toll free
at 1-877-947-HELP (4357) for assistance.
Remember, WebCT uses the same name and password
as your UMS account (also known as UNET account, peoplesoft, maine.edu
email account, or Blackboard account). If you do not have an UMS
account or cannot recall your ID or password. Please call 1-207-561-3587,
or 1-877-947-HELP(4357).
9. The professor of the course says
that he/she has changed the course website, but I can't see the changes that
he/she made. What's going on?
Most
likely the problem here is that your browser is caching files from the web.
Caching basically saves the web page to your computer so that you are saved
time each time you visit the page. Unfortunately, caching also causes visitors
to see the older version and not be able to see any updates for the site. The
solution to this problem is to empty the cache, which you will learn to do by
scrolling to the Netscape portion of the FAQ. Once the cache is empty, you
should be able to view the latest version of the site.
10. When I
go
to the WebCT website, I receive an error message "Your copy of the WebCT
license is invalid." What is going
on?
This is not
a problem with your computer. We are in the process of switching courses from
one server to another, and that your course simply has not been moved yet.
11. I am
experiencing a problem that is not listed above, what should I do?
If you are
experiencing a problem that is not listed above, or your professor is
unavailable to help you, contact the helpdesk at 1-877-947-HELP or via email
at
cedtechhelp@umit.maine.edu. Please
remember that you must supply the helpdesk with the following information in
order for them to assist you as efficiently as possible:
1)
Your first and last name
2)
Your professors name
3)
The title of your course (and course ID) that you are trying
to access
4)
The exact error message that you are receiving, and what you
were trying to do when you received the message.
